What is Immediate Care?

Immediate Care vs. Urgent Care: What’s the Difference?

Immediate Care

An immediate care facility is defined as a place where patients are able to walk-in at their convenience to see a doctor without having to make an appointment or wait in the emergency room. Patients should know that immediate care facilities are able to treat acute simple, non-emergent, non-urgent, and non-life threatening illnesses in a timely and efficient manner. Physicians are available daily to provide efficient treatment for minor illnesses and injuries. Immediate Care facilities are also beneficial as they fuel significant savings versus hospital and Emergency Room costs.

Urgent Care

The terms, “Urgent Care” and “Immediate Care”, are commonly used together. We would like our patients to understand that there is, in fact, a defined difference between their meanings. “Urgent Care” is a term often used broadly and has the potential to imply a facility is prepared and staffed to handle true Life-Threatening Emergencies. Therefore, to prevent any misconception, the state of Illinois requires that we do not refer to Evergreen Care Center as an Urgent Care Center; we are neither an emergency room nor a facility licensed as a freestanding emergency center.

The Emergency Medical Treatment Act states, “no person, facility, or entity shall hold itself out to the public as an “urgent”, “urgi-”, “emergi-”, or “emergent” care center or use any similar term, as defined by rule, that would give the impression that emergency medical treatment is provided by the person or entity or at the facility unless the facility is the emergency room of a facility licensed as a hospital under the Hospital Licensing Act or a facility licensed as a freestanding emergency center under the Emergency Medical Services (EMS) Systems Act”. For further understanding, please visit:

http://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=1231&ChapterID=21)

In summary, Evergreen Care Center is a walk-in Non-Urgent, Non-Emergent Immediate Care clinic. We are not equipped to take care of life-threatening medical emergencies such as a severe injury or medical condition that occurs unexpectedly and which, if not immediately treated, may cause serious complications, or cause permanent damage or death. Heart attacks, cerebral vascular accidents (strokes), severe blood loss, poisonings, loss of consciousness, and convulsions are considered to be examples of such Medical Emergencies.

Some of the many available services we do provide at Evergreen Care Center include:

  • Allergies and minor rashes
  • Minor fracture/sprain care
  • Twisted or sprained ankles
  • Cough/ Cold and flu Symptoms
  • Conjunctivitis (Pink Eye)
  • Ear Infections
  • Animal Bites
  • Sore throats
  • Mild Asthma
  • Low-grade fever
  • Minor cuts, burns, abrasions and lacerations
  • Skin cysts and abscesses
  • Urinary tract infections and sinus infections

Our staff and physicians look forward to taking care of you and your loved ones in a caring, convenient, and efficient manner. We are an independent; family run community based Immediate Care Center whose goal is to treat every patient as one of our own. See you soon!